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I promise to only send the occasional mail with my best stuff.  Here’s a few more reads you might enjoy:

Losing Clients is never fun but if your client leaves, there's ways to get them to reconsider.
What To Do When Good Clients Leave
Why We Say Um & How To Stop
Why We Say Um and How to Stop
If you want a promotion, working hard, being good at your job and staying out of trouble won’t get you promoted. The future belongs to those that know how to stand out.
How to Get On The Radar and Get Promoted
Keeping skills up-to-date is essential for everyone. If you're looking to get into account management, or progress your career, this is a list of 10 essential account management books every Account Manager should read
10 Books Every Account Manager Should Read