Tag: retention

Losing Clients Hurts: What To Say To A Client Who Is Leaving

Losing Clients Hurts: What To Say To A Client Who Is Leaving

What To Say To A Client Who Is Leaving Losing clients hurts.  All that hard work down the drain.  Not to mention the impact on the bottom line.  It’s well established that customer acquisition cost (CAC) is as much as 5 to 8 times higher than […]