What is Relationship Mapping & How Can It Help You? [+ Templates]
Relationship mapping helps you identify and engage with decision makers and influencers to win, retain and grow your key accounts.
4 Cool Mind Map Ideas for Busy Account Managers [+ Templates]
Mind maps are a fantastic way to arrange your ideas and concepts visually. Let’s get into what they are, why they work and four really cool mind map ideas to help even the busiest account manager get more done.
How to Improve Sales Performance: CSO Insights 2019 Report
How do you improve sales performance? I’ve read a lot of sales studies in my time and most of them state the obvious (“sales leaders are worried about a downturn in the global economy” … no kidding? Me too) or raise questions that only an…
Social Selling Secrets: LinkedIn Unlocked by Melonie Dodaro
LinkedIn is so hot right now … and getting hotter. 🔥🔥🔥 If you’ve been hiding in a cave, LinkedIn operates the world’s largest professional network on the Internet: More than 610 million members in over 200 countries and territories. Professionals are signing up to join LinkedIn…
How to Close More Sales: The Perfect Close by James Muir
The Perfect Close by James Muir is a wonderful resource for anyone seeking a reliable and memorable framework for closing sales. A complete blueprint founded on discipline and old fashioned, honest to goodness hard work to win you the deal. Do you find selling hard?…
8 Essential Account Management Skills for 2019
Is account management a dying profession? What are the top account management skills companies are looking for? Are they even looking for account managers? All this talk about the digital economy. jobs being gobbled up by new technology and millennials set to make up 75% of the…
How to Crush Customer Retention by Capture Planning [+ Templates]
Capture planning is the process through which you gather all the information you need to acquire or retain customers … long before you actually need it. Why bother? Research by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) showed increasing…
What are the 15 Best Account Management Blogs of 2019?
Do you want to reach the top of your game (or stay there)?. Check out this list of the 15 best account management blogs of 2019. What follows is an interesting bunch of blogs that will polish your existing skills, introduce you to new ones and get you thinking.
5 Powerful Account Management Tips for Success in 2019
Do you ever start a new year and think to yourself how glad you are to see the back of the last one? Sure, some years you’d love to re-live but there are others you wonder what you did in a former life to deserve…
11 Free Business Apps Every Account Manager Needs
As much as I love pen and paper, I must confess to a slight obsession with technology. The pace of change and the fantastic business apps we have at our fingertips – and for free – is simply incredible and changing the way we work….