What gets measured gets managed. Calin Muresan reveals how he defined account management objectives and key results to drive business growth.
As a start up, how do you scale account management to drive business growth? In this revealing interview, Calin Muresan shares his account management strategy and how he grew from 2 to 20 account managers in less than 2 years.
Are you starting a new job as a key account manager? Follow this 30/60/90 day plan to quickly earn the confidence of your clients, colleagues and boss and grab your free template too.
What are the 12 Tenets of Account Management? Phil Bourne shares his set of guiding principles you need to know to find success as a key account manager.
How do you make sure sales proposals are competitive, complete and compliant? Rickard Hansson shares bid management best practices to help you win.
Follow this step-by-step guide to create an effective client engagement plan that uses personalised video messages to build trusted partnerships.
Do you want to know the secrets of long term sales success? Eric van Antwerpen shares lessons from building a global sales organisation, the power of transformation and why winning isn’t everything.
Expect the unexpected they say. But who could have imagined the COVID-19 crisis would escalate into a global disaster with such far-reaching social and economic impact? Businesses everywhere face enormous challenges to manage uncertainty and limit the impact of the crisis to remain viable. Losing major clients right now would be a devastating blow. With
QBRs are boring. All data, no insight and nothing new. But you can change that with these simple tips for a successful quarterly business review.
Your biggest customers are not your best customers. Often they’re your worst. Low margins, customisation, and because you need them more than they need you – when they say “jump”, you say “how high?” So if your biggest customers are not your best, then who are?