November 27, 2020
Build the right relationships with the right people.
Grab your free relationship mapping guide now.
Helping busy key account managers get results
Leverage the power of your key account management teams with proven systems that accelerate client revenue and retention without the overwhelm.
Your key account management strategy has the power to unlock the true potential of your client partnerships. But are you making the most of it?
Start with these free guides to master the 3 R's of key account management: relationships, revenue and retention.
Relationships
Do you have influential relationships with your clients? The kind that remove roadblocks, get decisions made and secure trusted partner status?
Relationship mapping helps you identify decision makers and influencers to win, retain and grow your key accounts.
Revenue
Are you hitting your quotas? Do your clients purchase your products and services … but from someone else? Are your clients more profitable – or less profitable – over time?
How to create, implement and monitor a strategic account plan that gets results. Templates included.
Retention
70% of revenue comes from existing customers. Do you have the right have plans in place to keep them – not just this year, not just next year, but for years to come?
Capture planning helps gather all the information you need to acquire or retain customers … long before you actually need it.
About Me
Hi, I'm Warwick Brown.
I’ve held senior key account management roles for more than 15 years, looking after some of the world’s most prestigious firms, including Merck & Co, Deutsche Bank, McKinsey & Company and Vodafone.
As a leader, I’ve recruited and coached teams in Australia, Europe and the United Kingdom with a strong focus on account growth, revenue and retention.
I’m passionate about key account management as a vital role in the success of any organisation and I partner with organisations that are equally passionate about helping their teams reach their potential.
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They Say
Laura Cuello
Director, Customer Success - Multinational & Global
"Warwick hosted workshops to shape and mould the account managers and provide quantities and qualitative feedback and simple, actionable points that gave us that light bulb moment."
Christopher Hellawell
Director of Account Management
"Warwick is a passionate professional, a patient and supportive manager who encourages his team to deliver and flourish. What Warwick doesn’t know about Account Management is not worth knowing."
